Freedom and Flow Business Accelerator Terms & Conditions
Freedom & Flow Business Accelerator: Terms of Purchase
I am so excited that you are planning to purchase the Freedom and Flow Business Accelerator. Before you buy the course there a few things you need to know about what you are purchasing, what you can expect and the support you will get from me. Please read the terms below and if you have any questions once you’ve finished please do not hesitate to get in touch and I would be happy to chat further.
Emma x
The terms and conditions set out below apply to your purchase of the self-study programme, Freedom and Flow Business Accelerator offered by Emma Sills Coaching Ltd. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Emma Sills Coaching Ltd (“we”, “us” or “our”) provide services to you, as purchaser of the Freedom and Flow Business Accelerator. These terms are subject to any rights you have under consumer law to which we are bound to, and which cannot be waived.
Course Outline
Freedom & Flow Business Accelerator is a self-study programme which uses proven business growth strategies, organic lead generation, marketing and sales techniques to help business owners build and grow their business.
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Course Specifics
Following successful purchase of the Freedom & Flow Business Accelerator you will receive access to online portal of self-study modules, including pre-recorded video trainings, accompanying workbooks, templates, and step-by-step frameworks designed to help you implement each stage of the programme.
You will then have the opportunity to work through the course material in your own time. The course provides strategies to help you set intentions for your future.
The course has been tried and tested by individuals who are over the age of 18 and from various different backgrounds. In working through the material, they have been able to attract consistent leads, sign more clients, and build a sustainable business model. This is a personal course for you to complete entirely at your own speed. For best results it is recommended that you under-take each module separately and allow for a short period of reflection in between each module.
Whilst all those who have taken the course to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to complete the self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice; should you feel that you need additional support, such as private one-to-one coaching, that can be provided separately. Please note: this programme is designed to provide business education and strategy. It does not constitute financial, legal, or medical advice. You remain fully responsible for your own business decisions and should seek professional advice where appropriate.
It is not intended that you will finish the course with a complete and detailed business plan. The Freedom & Flow Business Accelerator provides strategies and methods to help you build a sustainable business model, attract more leads, and sell with confidence. It is your individual responsibility to apply what is shared and taught in the course to your personal circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies, and techniques and have greater clarity, confidence, and practical tools to grow your business.
Please be aware that the course is delivered entirely in English and no translations are provided for videos or text.
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Payment Terms
The cost of the programme is as stated at the time of enrolment. Payment may be made in full as a one-off payment or through an agreed instalment plan, depending on the option you selected at sign-up. By enrolling, you agree to complete all payments under your chosen plan. All purchases are final (please see below for details about refunds).
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Support
Support within the Freedom & Flow Business Accelerator is provided for either 3 months or 6 months, depending on the option you selected and paid for at the time of enrolment.
Group coaching calls will be held each month for all members who have signed up to the Freedom & Flow Business Accelerator Programme. These will take place online either via zoom or the online portal Circle, times and dates each month will be added to the online portal, Circle.
Group Voxer support is available for all members who have signed up to the Freedom & Flow Business Accelerator Programme Mon-Fri 9am – 5pm.
The Voxer group chat is monitored between 9:00am and 5:00pm (UK time), Monday to Friday, excluding public holidays. Messages sent outside these hours are welcome; however, responses will be provided during the next available support window.
Please be advised that while we encourage you to make use of the Voxer group chat, we make no guarantees as to the availability of the group or the content within it at any time.
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The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of your PDF download or accessing the pre-recorded videos then we are happy to help you to get up and running. Please email emmasillsmentor@outlook.com and you will receive a reply between Monday to Friday from 9am until 5pm. We aim to respond to you within 24 hours if you email during those hours.
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Once you have finished going through the course material you may wish to work with Emma further. If you would be interested in hearing how we can work together further, then get in touch email emmasillsmentor@outlook.com. Please be aware that additional charges will apply to any one-to-one coaching provided.
If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram email @emmasillsbusinessmentor
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Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. We will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. We will be provided with your email address and name but never be provided with your financial information.
Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured.
For more detail on how we manage your data you can view my/our privacy policy here https://www.emmasills.co.uk/privacypolicy
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Refunds and Cancellation
As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the programme you are waiving your rights to a refund unless the statutory circumstances for refunds are met.
Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me on emmasillsmentor@outlook.com.
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Intellectual Property
You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain us, Emma Sills Coaching Ltd. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.
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Feedback and Complaints
If you have any feedback about the programme please do share it with us. It is always great to receive words of praise and also helpful to get constructive comments. We really hope that you love this programme as much as we do but if you would like to make a complaint this should be made to made in writing to emmasillsmentor@outlook.com.
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General
Throughout the programme we will be available by email Monday to Friday between 8am to 6pm. We will respond as soon as possible and within 48 hours during the hours stated.
We intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.
If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.
These Terms are governed by English law. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.
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Additional Programme Terms
Freedom & Flow Business Accelerator Programme Outline
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The Freedom and Flow coaching programme is a 3 or 6 month (depending on the option you selected at sign-up) online group programme for those who want to learn how to grow and scale their business.
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Programme Specifics
Throughout the coaching programme you will learn proven business growth strategies, organic lead generation, marketing and sales techniques to help you build and grow your business.
There are four elements to the programme:
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Three group coaching calls per month with Emma Sills
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Self-study portal - access to trainings, worksheets, templates
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A private community within the portal
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Access to Voxer group support chat
Group Coaching
The group coaching programme will be led exclusively by Emma Sills.
The coaching group will be limited to a maximum of 15 students at any one time.
Coaching sessions will take place three times a month for one hour online via Zoom calls. Unless there are unforeseen circumstances, the coaching sessions will take place at the same time each week throughout the programme duration you have signed up to.
During each group coaching session, you will get the chance to ask questions about your business and get tailored bespoke support. This will provide you with the opportunity to ask questions and discuss your own circumstances and get support.
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Self-Study
In addition to the live group coaching calls there will be materials provided for self-study. You will have access to video trainings, strategies, checklists and templates. For best results you should work through the video training material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the live sessions.
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Private Community Group
You will have access to a private community group within the portal Circle, to support you during the programme. The intention of the group is to provide community support and a network of individuals at a similar stage of business and who are facing similar challenges.
From time-to-time Emma may post and offer support in the community group but there is no guarantee that posts will be responded to immediately or that any mailboxes will be monitored.
Please be advised that whilst we hope that you will be able to utilise the community group, we make no guarantees as to the availability of the group and/or the content within the group at any time.
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Voxer Group Chat
You will have access to a private Voxer group chat for the duration of your Membership.
The Voxer group chat is monitored between 9:00am and 5:00pm (UK time), Monday to Friday, excluding public holidays. Messages sent outside these hours are welcome; however, responses will be provided during the next available support window.
Please be advised that while we encourage you to make use of the Voxer group chat, we make no guarantees as to the availability of the group or the content within it at any time.
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Behaviour
It is always requested that your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.
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General
It is the intention that the Freedom & Flow Business Accelerator programme will run for either 3 or 6 months (depending on the programme you signed up for) consecutively. Should an unforeseen reason arise which causes a session to be postponed, it will be added to the end of the programme. Due to the digital nature of the course materials and the limited number of participants we are able to support, there is no option to pause or place the programme on hold once you have enrolled.